Are you a self-starter who is energized by building relationships with clients and colleagues far more than the day-to-day practice of law? Have you ever wished you could be a law firm relationship partner without having to be involved in any of the legal work? Would you love to leave the practice of law while still benefiting from the attorney experience and professional relationships you have spent a lifetime building? Have you ever dreamed of finding a new six-figure job (with a pathway to executive-level compensation) without having to practice law or start from scratch in a new industry? Are you competitive, easy to work with and love crafting and closing win-win deals where everyone is happy?
Are you a self-starter and natural connector? Would you enjoy:
Developing and maintaining strong relationships with your professional peers in Orlando (and nationwide);
Serving as a trusted advisor to clients;
Working as part of collaborative team;
Helping to improve the quality of life of attorneys; and
Being rewarded based on the financial performance of your team?
If so, this client relationship position may be for you.
Latitude, a fast-growing high-end legal services company with offices in ten major cities coast to coast and employees in 40 states, is seeking an Orlando attorney who is (or has been) an associate or partner in a corporate law firm and/or an in-house counsel in a large legal department to serve as Director of Client Services in Latitude’s Orlando office. This is an outstanding opportunity for a highly successful, experienced, likable, and very well-respected Orlando attorney who wants to leave the practice of law to provide clients with the legal services they want without doing any legal work yourself.
This position requires working closely with clients to learn about their needs, working with Latitude colleagues to present creative solutions to those client needs, negotiating deal terms, and staying in touch with the client to ensure the client’s complete satisfaction. This position requires a high degree of responsiveness, attention to detail and a bias towards action. While this position is likely very enjoyable for those who enjoy spending time with attorneys and being active in the legal community, it requires a high degree of individual initiative and resilience (grit), and the ability to build relationships of trust with a wide variety of personalities.
This is a full-time role. While this is largely a work-from-home position, it requires the ability to meet in person with clients in the Orlando area (and occasionally outside of Orlando), such as meetings in client offices, client lunches and coffees. Active involvement in the legal community and professional organizations is helpful in this role.
As further background, Latitude directly employs and provides attorneys, legal operations professionals, compliance officers, and paralegals to legal departments and law firms nationwide. Our specialty is providing our law firm and legal department clients with practice-specific contract attorneys who have served as associates, counsel, and partners in AmLaw firms and/or as in-house counsel in large corporate legal departments. We also assist many of our clients with permanent positions, including general counsel searches. Our clients range from Fortune Global 500 companies and Global 100 law firms to high-growth privately-held companies, major non-profits, government entities, and boutique law firms. Every member of
Latitude's client services and recruiting teams has practiced law in-house or in law firms that serve corporate clients, and has strong community ties, practice experience and professional relationships in their respective markets. Our mission is to be the preeminent high-end flexible legal talent company in the World.
This is a demanding full-timeprofessional position, which offers a flexible, work-from-home schedule, but which involves extensive networking and client entertainment (e.g., breakfasts, coffees, lunches, professional and charitable events, etc.), including after regular business hours. This position requires a high degree of client responsiveness and attentiveness, including sometimes communicating with Latitude team members and clients during evenings and on weekends.
This position involves frequent local travel to meet with clients and attorneys at local firms, companies, and restaurants, and may involve occasional out-of-town travel.
At some point in the future, Latitude may open an office in the Orlando area in which case part-time work in the office would likely be necessary.
Serve as a Latitude brand ambassador and client relations leader in Orlando
Acquire new clients
Develop new business from former and existing clients
Serve as primary contact for Latitude Orlando’s portfolio of clients
Become the go-to person in Orlando for legal departments and law firms who need peer-level contract attorneys
Develop and maintain strong relationships with area in-house corporate counsel and law firm attorneys, including prospective, current, and past clients
Work closely with clients to proactively identify, prepare for and address client needs, including through on-going, timely responsiveness to client needs and pro-active client engagement to ensure client satisfaction
Communicate timely and effectively with Latitude colleagues regarding the specifics of any new order or potential order
Draft internal job descriptions and desired candidate profiles
Work collaboratively with Latitude colleagues to present creative and timely solutions to client needs
Negotiate deal terms and draft/revise all related deal documents, including Non-disclosure Agreements, Master Service Agreements, Engagement Letters, and Statements of Work
Work with clients’ third-party vendor/procurement managers as needed
Communicate regularly with clients to ensure their complete satisfaction
Manage full life cycle of placements (e.g., propose candidates proactively or in response to specific client requests, coordinate scheduling of client interviews, negotiate and paper engagement/deal terms, ensure client’s ongoing satisfaction during entirety of engagement, etc.)
Effectively present (both orally and in writing) proposed candidates to potential clients
Communicate with Latitude Corporate team as necessary and appropriate to make sure that they remain apprised of key deal points of all new engagements (beginnings and endings) and permanent hires
Actively participate in the Orlando and Florida legal communities, including membership in professional associations and regular attendance at professional social and networking events
Speak (i.e., CLEs) and network among Orlando and Florida bar association and relevant industry events
Track all client development and service Key Performance Indicators (KPI) and activity (e.g., client outreach, meetings, MSAs executed, orders generated, candidates proposed, placements made, etc.) in Bullhorn or Latitude’s current Client Management System (CMS)
Work as part of a cohesive, collaborative team, which is highly responsive to its candidates, consulting attorneys and paralegals, other professionals, and clients
This is a performance-based position where success depends on growing Latitude Orlando’s client base and revenue, hitting Latitude’s gross profit margin targets, ensuring client satisfaction, working well with Latitude team members, and ensuring that Latitude has a stellar reputation and is the preeminent provider of peer-level contract attorneys in the Orlando market.
Required Education, Skills & Abilities:
Prior experience as a successful law firm attorney or serving in a management or in-house counsel position within a corporate legal department
Sterling reputation in the Orlando bar and community
Strong business development aptitude and client service skills, including the ability to communicate (both orally and in writing) at a high level with sophisticated law firm and corporate legal department clients and attorneys to determine client needs and attorney qualifications
High-degree of individual initiative, grit, responsiveness, dedicated, dependable, detail-oriented, very organized, capable of using document management and database management software programs, highly discreet, high-integrity and a total team player
Sense of humor
The person in this position reports directly to Latitude’s Florida oversight Partner.
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