Effective Date: July 15, 2026
IMPORTANT NOTICE: THESE TERMS OF SERVICE CONTAIN A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER, WHICH AFFECT YOUR LEGAL RIGHTS UNLESS YOU OPT OUT, AS DETAILED IN THE ARBITRATION AND CLASS ACTION WAIVER SECTION BELOW. PLEASE READ CAREFULLY.
The Latitude Group comprises a group of companies that operate and provide services under the brand Latitude® (the “Services”), including through https://latitudelegal.com/, as it may be modified, relocated and/or redirected from time to time (collectively, the “Website”). We use the terms “Latitude”, “we”, “us”, or “our” to refer to one or more companies within the Latitude Group or all of them together.
These Terms of Service (“Terms”) contain the terms and conditions that govern your access to and use of the Services, including those available on and through the Website. To the extent these Terms conflict with the Services Agreement you executed with Latitude, the terms of the Services Agreement govern, except that the terms of the Arbitration Agreement in Section B.4 of these Terms prevail over the terms of the Services Agreement.
These Terms apply to any and all users of the Website and Services, including but not limited to individuals, small and large businesses, and nonprofit organizations, who utilize the Services (“Customers,” “you,” or “your”), as well as all others who access the Services, including but not limited to Website visitors (“users,” “you,” or “your”) including each user’s heirs, assigns and successors. If you use the Website or Services on behalf of a business entity, you represent and warrant that you have the authority to bind that entity, your acceptance of the Terms will be deemed an acceptance by that entity, and “you” and “your” herein shall refer to that entity.
You must be 18 years old or the age of majority in your jurisdiction in order to use the Services on our Website. This Website is not directed to children under 16 years old.
By accessing the Website or using the Services, you agree to be bound by these Terms, including the BINDING ARBITRATION AGREEMENT below. Except as specified in the “Opt-Out” provision of the Arbitration Agreement below, IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT USE OR ACCESS OUR SITE.
To the extent permitted and except where prohibited by applicable law, these Terms include:
1. Latitude is not a law firm and does not provide legal advice or representation.
The companies in the Latitude Group are separate limited liability companies (LLCs), all of which are partially or wholly owned by Latitude Holding Company LLC (“Latitude Holding Company”). Latitude LLC (“the Company”) is the legal entity that contracts with all clients and customers of the Latitude Group and employs all the employees in the Latitude Group. A separate limited liability company provides designated services to Latitude LLC in each individual market in which the Latitude Group conducts business (“Local Market Entities”).
The President of each State Market Entity is an employee of Latitude LLC and may be appointed to the office of “Partner” of Latitude LLC. However, the title “Partner” does not denote a partner in a partnership or ownership in Latitude LLC. Instead, the title is intended to convey that the Partner is a senior executive who may act on behalf of and bind Latitude LLC with respect to certain matters in his or her capacity as such, and the Partner is also an equity Member of a State Market Entity.
Each entity in the Latitude Group is liable only for its own acts or omissions and not those of Latitude Holding Company, Latitude LLC, or any other entity in the Latitude Group. No entity in the Latitude Group is authorized to contract for or bind any other entity in the Latitude Group.
Latitude is not a law firm and does not engage in the practice of law.
2. Latitude is not engaged in the practice of law, accounting, tax or other such regulated professions.
Latitude is not engaged in the practice of law, accounting, tax, engineering, financial planning, or real estate brokering and does not provide advice or services reserved to those or other professions governed by professional rules, regulations or requirements. Accordingly, Latitude (including this Website) does not provide and should not be relied on for professional information or advice. As such, neither Latitude nor this Website should be used as a substitute for direct consultation with an attorney, accountant or other competent professional adviser. Information on this Website is not intended to be used, and cannot be used, for the purpose of (i) avoiding U.S. tax-related penalties or (ii) promoting, marketing or recommending to another party any tax-related matter.
Latitude does not provide legal advice to, or represent in any capacity, visitors to our Website or our clients (“you” or “clients”). Attorneys (“Attorneys”, and each an “Attorney”) employed and assigned by Latitude provide legal services only under the professional oversight of an in-house or private-practice lawyer for the client who is not employed by Latitude. Each Attorney then provides services independently and individually in a direct attorney-client relationship with the client.
Our attorneys collectively or in groups do not constitute a law firm, partnership or other professional group practice. You should not provide information to Latitude that you want protected by the attorney-client privilege. Any engagement of a Latitude attorney constitutes a direct attorney-client engagement, and the attorney engaged is solely responsible for all legal advice and services provided to the client. Latitude is not responsible for the legal advice or services rendered by any Latitude attorney.
You agree not to hold Latitude responsible for the legal advice and services rendered or not rendered by any Latitude attorney (or other person provided by Latitude) and release and hold harmless Latitude from any and all claims arising therefrom.
3. You are not establishing an attorney-client relationship or attorney-client confidentiality with Latitude.
By accessing this Website, or contacting or communicating with Latitude, including without limitation any Latitude employee, officer or member whose contact information is contained on this Website, you are not establishing an attorney-client relationship. As a result, you should not communicate information to Latitude (or such persons) that you want to remain confidential or protected by the attorney-client privilege or work product doctrine. Any attorney-client relationship between you and an Attorney would be directly between you and the Attorney. Unless otherwise required by law or rules of professional responsibility, an attorney-client relationship between you and an Attorney requires that such relationship has been mutually agreed to in writing by you and the Attorney. Latitude may be required by law to disclose client information under certain circumstances, such as when compelled by court order or legal process. Accordingly, you should communicate sensitive information directly only to an Attorney who represents you.
4. Latitude disclaims all warranties, express or implied, including any warranty of fitness for a particular purpose.
Latitude has made efforts to ensure that the information contained in this Website or otherwise provided by Latitude (including biographies, qualifications or resumes of Attorneys) is accurate and reliable and that Latitude’s Website, data, email and other electronic media are free from defects, viruses or other potentially damaging aspects. HOWEVER, LATITUDE IS NOT RESPONSIBLE FOR AND EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES FOR ANY ERRORS OR OMISSIONS, OR FOR THE CONSEQUENCES THAT RESULT FROM THE USE OR RECEIPT OF THIS WEBSITE, INFORMATION OR OTHER LATITUDE DATA, EMAIL OR OTHER ELECTRONIC MEDIA. ALL INFORMATION IN THIS WEBSITE IS PROVIDED “AS IS”, WITH NO GUARANTEE OF COMPLETENESS, ACCURACY, TIMELINESS OR OF THE RESULTS OBTAINED FROM THE USE OF THIS INFORMATION, AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO WARRANTIES OF PERFORMANCE, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
5. Attorney Advertising — this Website and the information it contains is advertising, including portions that may be considered attorney advertising in some jurisdictions.
Portions of this Website may contain attorney advertising pursuant to professional rules applicable in some jurisdictions. Latitude does not claim or represent on this Website that any Attorney is a specialist or certified specialist in any area of the law as those terms may be defined and/or regulated in any particular jurisdiction, and unless otherwise expressly stated in individual attorney biographies, attorneys are NOT certified by the Texas Board of Legal Specialization, or its equivalent in any state. Attorneys may, however, expressly represent such status and their experience in their biographies which Latitude may communicate to clients in reliance on the Attorney’s duty of candor and other professional responsibilities. Prior results do not guarantee a similar outcome. No representation is made that the quality of the legal services to be provided is greater than the quality of the legal services provided by other lawyers. Some photos on this Website are of actors and not of clients or Latitude personnel. If this Website does not comply with applicable rules in a jurisdiction in which you are viewing this Website, Latitude is not seeking to provide services to you. Contact information for Latitude’s ethics counsel is listed in Section D below.
Agreements You Make In Consideration for Accessing this Website, Applying for a Position, or Communicating or Otherwise Using Latitude Information or Services:
1. You agree to hold Latitude harmless.
You agree that under no circumstances will the Latitude Group, including its related partnerships or corporations, and including Latitude’s members, officers, agents, employees, contractors, subsidiaries or affiliates be liable to you or anyone else for any decision made or action taken in reliance on the information in this Website, for any professional advice, representation or services provided by an Attorney or other Latitude professional to you (including without limitation legal or other professional malpractice, negligence or gross negligence), for any breach, hacking, loss, theft or disclosure of personal or other information about you which you or any other person communicates to Latitude, or the Latitude or others obtain from you or others, using or via this Website, email, orally, mail, fax or otherwise, or for any consequential, special, punitive, treble or similar damages, even if advised of the possibility or risk of such damages.
2. You consent to Latitude verifying information about you.
By using this Website, communicating with Latitude, applying for a position, or otherwise providing any personal or other information for the purpose of retaining, seeking information from or seeking employment with Latitude, you grant Latitude the right to directly or through third-parties (“vendors”) verify or assess information you provide or omit, and to conduct background checks on you, including without limitation by contacting references, past employers, other information sources and seeking records regarding you (collectively “activities”).
3. You agree to communicate to Latitude any concerns or issues you have about or related to Latitude and provide Latitude a reasonable opportunity to cure a problem that exists.
You agree to promptly communicate to Latitude by email or U.S. Mail in the manner described below if you have any concerns about this Website, Latitude, or any aspect of Latitude’s services, people, information, activities, or compliance with applicable laws, standards, rules, regulations or other requirements or limitations. You further agree to provide Latitude and the Company with a reasonable opportunity to cure any problem that may exist or to otherwise attempt to address your concerns.
4. MUTUAL ARBITRATION AGREEMENT AND CLASS ACTION WAIVER (“Arbitration Agreement”): You and Latitude understand and agree that by entering this Agreement, all disputes covered by this Agreement will be decided by a single arbitrator through individual, final and binding arbitration and not to a court or jury trial.
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS AND GOVERNS HOW YOU AND LATITUDE CAN BRING CLAIMS AGAINST EACH OTHER. THIS SECTION WILL, WITH LIMITED EXCEPTION, REQUIRE YOU AND LATITUDE TO SUBMIT CLAIMS AGAINST EACH OTHER TO FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, GROUP OR REPRESENTATIVE ACTION IN COURT.
a) Agreement to arbitrate.
In exchange for the mutual promises to arbitrate claims, you and Latitude mutually agree to give up our rights to resolve disagreements in a court of law by a judge or jury, and, as described below, agree to binding and final arbitration pursuant to the substantive and procedural rules of the Federal Arbitration Act (“FAA”), 9 U.S.C. § 1, et seq. Accordingly, the FAA shall govern the interpretation, enforcement and all proceedings under this Agreement.
b) Claims covered by Arbitration Agreement.
Except as this Agreement otherwise provides, the You and Latitude mutually consent to the resolution by arbitration of all claims or controversies, past, present or future, arising out of or related to Your application and selection for employment, employment, and/or termination of employment that otherwise would be resolved in a court of law or before a forum other than arbitration, that Latitude may have against You or that You may have against any the Latitude, and/or any of its past, present, or future: (i) officers, directors, employees, or agents; (ii) benefit plans or plans’ sponsors, fiduciaries, administrators, affiliates and agents; (iii) clients (including, without limitation the entity and or firm to which You are assigned, seconded (under a secondment), and/or perform work services; and/or (iv) all successors and assigns of any of them. The individuals and/or entities listed in (i) through (iv) above are intended or third-party beneficiaries who may enforce this Agreement as an intended or third-party beneficiary.
Except as it otherwise provides, this Agreement applies, without limitation, to claims based on or related to discrimination, harassment, retaliation, defamation (including post-employment defamation or retaliation), privacy, pay transparency, background checks, breach of a contract or covenant, fraud, negligence, breach of fiduciary duty, trade secrets, unfair competition, confidentiality and non-disclosure obligations, wages, minimum wage and overtime or other compensation or any monies claimed to be owed, classification (e.g., exempt or nonexempt and/or employment or independent contractor status), meal breaks and rest periods, termination, tort claims, common law claims, equitable claims, and claims arising under the Defend Trade Secrets Act, Fair Credit Reporting Act, Civil Rights Act of 1964, Americans With Disabilities Act, Age Discrimination in Employment Act, Pregnancy Discrimination Act, Pregnant Workers Fairness Act, Equal Pay Act, Family Medical Leave Act, Fair Labor Standards Act, Employee Retirement Income Security Act (except for claims for employee benefits under any benefit plan sponsored by the Company and (a) covered by the Employee Retirement Income Security Act of 1974), Affordable Care Act, Genetic Information Non-Discrimination Act, Uniformed Services Employment and Reemployment Rights Act, Worker Adjustment and Retraining Notification Act, Older Workers Benefits Protection Act of 1990, Occupational Safety and Health Act, Consolidated Omnibus Budget Reconciliation Act of 1985, False Claims Act, state or local statutes or regulations addressing the same or similar subject matters, and any and all claims for violation of any federal, state, or other governmental law, statute, regulation, or ordinance arising out of or relating to Your selection or application for employment, employment, and/or termination of employment. Claims also include without limitation, claims based on or arising out of or relating in any way to these Terms (including its enforcement, breach, performance, interpretation, validity, or termination), or Your access to and/or use of the Services, or the provision of content, services, and/or technology on or through the Services.
This Agreement also covers any claims arising out of or relating to your assignment, secondment, relationship, and/or cessation of assignment, secondment, or relationship with the Company’s clients, including, without limitation, any type of claim arising out of any alleged employment relationship or joint or co-employment relationship or allegation of joint liability.
Claims not Covered by Arbitration Agreement and limitations to how this Arbitration Agreement Applies. These claims are not covered under the Agreement: (i) Workers’ Compensation benefits, state disability insurance benefits, or unemployment insurance benefits, but it applies to discrimination or retaliation claims based on seeking such benefits; (ii) disputes that an applicable federal or state statute expressly states cannot be arbitrated or subject to a pre-dispute arbitration agreement; (iii) disputes that are not subject to a pre-dispute arbitration agreement under the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act (at Employee’s election); and (iv) claims or disputes arising under the company operating agreements of Latitude Holding Company, or its subsidiaries, or local operating subsidiaries. If any claim(s) not covered under this Agreement are combined with claims covered under this Agreement, to the maximum extent permitted under applicable law, the covered claims will be arbitrated and remain covered under this Agreement.
Either party has the right to file an individual action in small claims court (or your state’s equivalent court) demanding $10,000 or less that is within the jurisdiction of the small claims court. The defendant or counterclaim defendant in such a small claims court action may not elect to have the claim resolved by binding arbitration. If your jurisdiction permits small claims court judgments to be appealed to a court of general jurisdiction for a trial de novo, we agree that any such appeal shall be resolved in arbitration in accordance with this Arbitration Agreement instead of in that court of general jurisdiction. This Arbitration Agreement does not cover criminal proceedings initiated by you or Latitude, and initiating or participating in criminal proceedings shall not be a waiver of any right to arbitrate under this Arbitration Agreement.
Additionally, either party may apply to a court of competent jurisdiction for temporary or preliminary injunctive relief in connection with an arbitrable controversy (“Provisional Relief”), including without limitation, any dispute arising out of or related to, actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights. The court to which the application is made is authorized to consider the merits of the arbitrable controversy for the limited purposes of evaluating the elements of probable success and possibility of irreparable injury to the extent required and applicable for the issuance of Provisional Relief under controlling law. All determinations of final relief, however, will be decided in arbitration and the pursuit of Provisional Relief shall not be deemed incompatible with or constitute a waiver of rights under this Arbitration Agreement. Nothing in this Agreement prevents You from making a report to or filing a claim or charge with a governmental agency, including, without limitation, the Equal Employment Opportunity Commission, U.S. Department of Labor, Securities Exchange Commission, National Labor Relations Board, Occupational Safety and Health Administration, or law enforcement agencies, and nothing in this Agreement prevents the investigation by a government agency of any report, claim or charge otherwise covered by this Agreement. This Agreement also does not prevent federal administrative agencies from adjudicating claims and awarding remedies, even if the claims would otherwise be covered by this Agreement. Nothing in this Agreement prevents or excuses a party from satisfying any conditions precedent and/or exhausting administrative remedies under applicable law before bringing a claim in Arbitration. This Agreement also does not prevent or prohibit You in any way from reporting, communicating about, or disclosing claims for discrimination, harassment, retaliation, or sexual abuse.
Nothing in this Agreement prevents You from making a report to or filing a claim or charge with a governmental agency, including, without limitation, the Equal Employment Opportunity Commission, U.S. Department of Labor, Securities Exchange Commission, National Labor Relations Board, Occupational Safety and Health Administration, or law enforcement agencies, and nothing in this Agreement prevents the investigation by a government agency of any report, claim or charge otherwise covered by this Agreement. This Agreement also does not prevent federal administrative agencies from adjudicating claims and awarding remedies, even if the claims would otherwise be covered by this Agreement. Nothing in this Agreement prevents or excuses a party from satisfying any conditions precedent and/or exhausting administrative remedies under applicable law before bringing a claim in Arbitration. This Agreement also does not prevent or prohibit You in any way from reporting, communicating about, or disclosing claims for discrimination, harassment, retaliation, or sexual abuse.
c) Delegation Clause.
The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute relating to the validity, applicability, enforceability, unconscionability, or waiver of this Arbitration Agreement, including, but not limited to any claim that all or any part of this Arbitration Agreement is void or voidable (“Delegation Clause”). However, the Delegation Clause does not apply to any disputes about the scope, interpretation, applicability, or enforceability of the “Class Action Waiver”, and/or “California PAGA Individual Action Requirement,” and/or to the application or enforceability of the “Mass Arbitration Procedures”, each as referenced below, all of which shall be resolved only by a court of competent jurisdiction and not by an arbitrator, notwithstanding any other provision of this Arbitration Agreement or any otherwise applicable arbitration rules.
d) Pre-arbitration notification and negotiation process.
Prior to initiating an arbitration, you and Latitude each agree to first attempt to negotiate an informal resolution of any claims. This pre-arbitration negotiation shall be initiated by providing written notice to the other party—including a brief written statement describing the name, address, and contact information of the notifying party, the facts giving rise to the Claim, and the relief requested. You must send such written notice to Latitude via U.S. Mail to Attn: Website Terms of Service, P.O. Box 682603, Franklin, TN 37068 or via email [email protected]; Latitude will send such written notice to the email address you have provided to Latitude.
During this pre-arbitration negotiation, all offers, promises, conduct and statements, whether oral or written, made in the course of the negotiation by any of the parties, their agents, employees, and attorneys are confidential, privileged and inadmissible for any purpose, including as evidence of liability, in arbitration or other proceeding involving the parties.
After a good faith effort to negotiate, if you or Latitude believe a Claim cannot be resolved informally within forty-five (45) days of when the notice is received, then either party may file a demand for arbitration. Engaging in Pre-arbitration notification and negotiation process is a condition precedent that must be fulfilled before commencing arbitration, and the arbitrator and/or AAA (or JAMS, if part of a Mass Filing as defined below) shall not accept any arbitration demand filed before compliance with the Pre-arbitration notification and negotiation process.
Individual arbitrations shall be administered by American Arbitration Association (“AAA”) and the then current Employment Arbitration Rules of the AAA (“AAA Rules”), and Mass Filings shall be administered by JAMS pursuant to the Mass Arbitration Procedures. In order to initiate arbitration, a claim must be filed with the AAA and the written demand for arbitration (available at www.adr.org) must be provided to the other party, as specified in the applicable AAA Rules. If the claim is part of a Mass Filing, the demand for arbitration must be filed with JAMS, as specified in the JAMS Mass Rules. Any demand for arbitration must be brought within the applicable statute of limitations for the claims (subject to the tolling provision below). The Arbitrator will resolve all disputes about the timeliness or propriety of the request for arbitration.
The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the informal dispute resolution process required by this Pre-arbitration notification and negotiation process.
e. Class Action Waiver.
You and Latitude agree to bring and resolve any covered claim or dispute only on an individual basis. YOU AND LATITUDE WAIVE ANY RIGHT FOR ANY CLAIMS TO BE BROUGHT, HEARD, DECIDED OR ARBITRATED AS A CLASS AND/OR COLLECTIVE ACTION AND THE ARBITRATOR WILL HAVE NO AUTHORITY TO HEAR OR PRESIDE OVER ANY SUCH CLAIM (hereinafter, “Class Action Waiver”). Further, the arbitrator may not consolidate more than one party’s claims (except as expressly provided in the Mass Arbitrations Procedures section, if applicable) and may not preside over any class or collective proceeding, unless you and Latitude agree otherwise in writing.
If there is a final determination that the Class Action Waiver is unenforceable as to certain claims brought on a class or collective basis, then those claims shall be severed from any remaining claims and may proceed in court, but the Class Action Waiver shall be enforced in arbitration on an individual basis as to any remaining claims to the fullest extent possible. The arbitrator is nevertheless without authority to preside over a class, collective and/or representative action.
California Private Attorneys General Act (“PAGA”) Individual Action Requirement
You and Latitude agree to arbitrate PAGA claims on an individual basis only. Therefore, any claim by You under PAGA to recover for unpaid wages, civil penalties, or other individual relief must be arbitrated under this Agreement. You and Latitude also agree and stipulate that non-individual PAGA claims shall be stayed in the trial court, pending a final determination and written decision by the Arbitrator in arbitration with respect to Your alleged status as an “aggrieved employee,” and You and Latitude agree that the Arbitrator, and not the court, will make this determination. The Arbitrator is without authority to preside over any PAGA claim by You on behalf of any other person or joined by or consolidated with another person’s or entity’s PAGA claim.
This California PAGA Individual Action Requirement clause will be severable from this Agreement if there is a final judicial determination that it is invalid, unenforceable, unconscionable, void or voidable. In such case, the PAGA action must be litigated in a civil court of competent jurisdiction—not in arbitration—but any portion of the California PAGA Individual Action Requirement that is enforceable will be enforced in arbitration.
f) Procedures and costs.
Except as stated in the Mass Arbitrations Procedures below, you and Latitude agree that the arbitration shall be administered by the AAA before a single arbitrator. The arbitrator will apply the terms of this Arbitration Agreement and the applicable AAA rules, which are available via the internet at www.adr.org/employment. However, if there is any conflict between this Arbitration Agreement and the applicable AAA Rules, the parties agree this Arbitration Agreement shall govern.
Payment of all filing, administration, arbitrator fees, and other costs of arbitration will be governed by the applicable AAA Rules and/or JAMS Mass Rules, if applicable, unless otherwise stated in this Arbitration Agreement. Each party will pay for its own costs and attorneys’ fees, if any. However, if any party prevails on a claim which affords the prevailing party attorneys’ fees or costs, or if there is a written agreement providing for attorneys’ fees or costs, the arbitrator may award reasonable attorneys’ fees and/or costs to the prevailing party as provided by law and to the same extent and under the same standards as a court of competent jurisdiction could award them. The arbitrator will resolve any disputes regarding costs and fees associated with arbitration. If the arbitrator finds that either party’s claim is frivolous or brought for an improper purpose, the arbitrator may award sanctions as allowed by applicable law.
Selection of Arbitrator and Procedures.
The parties will select the neutral Arbitrator by mutual agreement. If the parties cannot mutually select an Arbitrator through informal communications, the parties will each submit a list of 5 proposed arbitrators to the other side for consideration and will try to select the Arbitrator from these lists. The Arbitrator mutually selected by the parties through informal communications or the exchange of proposed arbitrators must be experienced in employment law, or a retired judge from any jurisdiction. The Arbitrator selected by the parties must make disclosures to the parties about any circumstance likely to give rise to justifiable doubt as to the Arbitrator’s impartiality or independence, including any bias or any financial or personal interest in the result of the arbitration or any past or present relationship with the parties or their representatives, and such obligation will remain in effect throughout the arbitration.
The arbitrator will apply the governing substantive law applicable to the claims asserted. Either party may file dispositive motions, including, without limitation, a motion to dismiss and/or a motion for summary judgment and the arbitrator shall apply the standards governing such motions under the Federal Rules of Civil Procedure. A party may make an offer of judgment in a manner consistent with, and within the time limitations, consequences, and effects provided in, Rule 68 of the Federal Rules of Civil Procedure. The arbitrator may grant any remedy, relief, or outcome that the parties could have received in court to resolve the party’s individual claim, including awards of attorney’s fees and costs, in accordance with the law or laws that apply to the claim asserted. The arbitrator shall provide in writing to the parties the basis for any award or decision. Judgment upon any award rendered in such arbitration will be binding and may be entered in any court with proper jurisdiction. You and Latitude agree that any arbitration award shall have no preclusive effect on issues or claims in any other dispute or arbitration proceeding between any other individual and Latitude.
Unless you and Latitude agree otherwise, the arbitration will take place in the county (or equivalent geographic area, e.g., parish) and state of your residence; however, desk, phone, or video conference proceedings may be utilized where appropriate and permitted to mitigate costs.
Mass Arbitrations Procedures.
These Mass Filing Procedures are intended to facilitate the efficient and orderly resolution of mass arbitrations. If, following the conclusion of the Pre-arbitration notification and negotiation process required by Section 4(d) above, 25 or more claimants submit or file demands for arbitration raising similar claims and are represented by the same or coordinated counsel (a “Mass Filing”), the cases will all be administered by JAMS under its Mass Arbitration Procedures and Guidelines (“JAMS Mass Rules”), as modified by this Arbitration Agreement. The JAMS Mass Rules are available at the JAMS website (www.jamsadr.com) or by using a web service provider to search for “JAMS Mass Filing Procedures.”
The parties agree that before the administration of these Mass Arbitrations Procedures, the parties shall engage in a single mediation of all the cases in the Mass Filing (the mediator shall be mutually agreed to by the parties), and Latitude shall pay the mediation fee.
For cases that are not resolved in the mediation, JAMS shall (1) administer the arbitration demands in batches of 50 arbitrations per batch (or, if between 25 and 99 individual arbitrations are filed, a single batch of all those arbitrations, and, to the extent there are fewer than 50 arbitrations left over after the batching described above, a final batch consisting of the remaining arbitrations); (2) appoint one arbitrator for each batch, who will be selected using the arbitrator selection process for claims seeking relief above $25,000.00 in value above in this Arbitration Agreement (claimants, on the one hand, and respondents, on the other, will strike collectively), except that the entire batch will be treated as a single case; and (3) provide for the resolution of each batch on a consolidated basis with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing in a place to be determined by the arbitrator, and one final award (“Batch Arbitration”). The final award for each Batch Arbitration may issue common procedural rulings or rulings on common legal issues where appropriate, but shall issue an individual award for each claimant unless the parties agree otherwise. JAMS shall administer all batches concurrently, to the extent possible.
You and Latitude agree to cooperate in good faith with JAMS to implement the Batch Arbitration process, including the payment of single filing and administrative fees for batches of arbitrations, as well as any steps to minimize the time and costs of arbitration, which may include, but are not limited to: (1) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and (2) the adoption of an expedited calendar of the arbitration proceedings. This Batch Arbitration provision shall in no way be interpreted as authorizing or creating a class, representative, collective and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this section, and nothing about the Batch Arbitration process will preclude any party from participating in any arbitration administered according to that process.
These Mass Arbitrations Procedures and each of its requirements are intended to be severable from the rest of this Arbitration Agreement. If there is a final judicial determination that the Mass Arbitration Procedures or any provision in it are not enforceable, in whole or in part, the unenforceable provision shall be severed, and all of the cases resolved as efficiently and fairly as possible using test cases and/or batched proceedings (to the extent permitted by law) to avoid the expense of separate JAMS fees for every case. In all events, JAMS and arbitrator fees will be invoiced as the arbitrations advance and merits arbitrators are appointed, rather than when the arbitrations are initiated.
g) Severability.
Except as stated in the Class Action Waiver, California PAGA Individual Action Requirement, and Mass Arbitrations Procedures above, if any clause within this Arbitration Agreement is found to be illegal or unenforceable, that specific clause will be severed from this Arbitration Agreement, and the remainder of the Arbitration Agreement will be given full force and effect.
h) Opt-out.
Arbitration is not a mandatory condition of your employment at the Latitude, and therefore You may submit a statement notifying Latitude that you wish to opt out and not be subject to this Agreement. In order to opt out, you must make written notice to Latitude—clearly indicating your intent to opt out of this Arbitration Agreement and including the name, phone number, and email address associated with your account—via email [email protected] or U.S. Mail, P.O. Box 68203, Franklin, TN 37068. In order to be effective, your opt-out notice must be sent within 30 days of your agreement to these Terms. If you opt out as provided in this paragraph, you will not be subject to any adverse employment action as a consequence of that decision and may pursue available legal remedies without regard to this Agreement.
If you do not opt-out of this Arbitration Agreement within the 30-day period, you and Latitude shall be bound by the terms of this Arbitration Agreement in full. If you opt-out of this Arbitration Agreement within the 30-day period, it will not affect any other, previous, or future Arbitration Agreements that you may have with Latitude.
5. You understand and agree that Latitude has the right to change its policies at will.
Except for the Arbitration Agreement in Section B.4 above and subject to the last paragraph of this Section, you understand that Latitude has the right, and has reserved such right, to change the content of this Website including without limitation and as well as any of Latitude’s policies, procedures, practices, disclosures and terms.
We reserve the right, in our sole discretion, to change and revise these Terms at any time by posting the changes on the Website. Except as provided in the next paragraph, any changes are effective immediately upon posting to the Website. The most current version will be available on our Website, and the Effective Date of the current version is at the top of this page. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Terms, except as provided in the Arbitration Agreement in Section B.4, above.
Notwithstanding any provision in this Section 5 to the contrary, you and Latitude agree that if Latitude makes any amendment to these Terms, such amendment will not apply to the Arbitration Agreement, and any matters that were already noticed under the Pre-arbitration notification and negotiation process and/or were already initiated under the Arbitration Agreement prior to the effective date of the amendment will continue to be covered under the Arbitration Agreement.
6. You agree to recording.
You agree that Latitude may record and/or transcribe teleconferences, videoconferences, and other calls between you and us, and that such recording and/or transcription may be facilitated by third-party service providers.
7. You agree not to misuse the Website or the Services.
You represent and warrant that you will not do, attempt to do, or cause any third party to do or attempt to do any of the following in connection with your use of the Website or Services:
8. You agree that we may use your feedback.
By sending us any feedback, comments, questions, or suggestions concerning Latitude or our Services (collectively, “Feedback”), you represent and warrant that you have the right to disclose the Feedback. By sending us any Feedback, you further (i) agree that we are under no obligation of confidentiality, express or implied, with respect to the Feedback, (ii) acknowledge that we may have something similar to the Feedback already under consideration or in development, (iii) grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, make, modify, prepare derivative works, publish, distribute, and sublicense the Feedback through multiple levels, and (iv) irrevocably waive, and cause to be waived, against Latitude and its users any claims and assertions of any moral rights contained in such Feedback. This Section B.8 shall survive any termination of the Services.
9. You agree to indemnification.
You agree to defend, indemnify, and hold Latitude and its subsidiaries, affiliates, partners, licensors, directors, officers, employees, and agents (the “Indemnified Parties”) harmless for any damages, losses, judgments, costs, monetary penalties, expenses, reasonable attorneys’ fees, claims, investigations, and actions arising out of or relating to: (a) your use of the Website or Services in violation of any law, rule, regulation; (b) your breach of any terms, conditions, covenants, representations, or warranties of these Terms; (c) the inaccuracy of any information you provide to Latitude; or (d) your willful or malicious conduct relating to any violation described in this Section. Latitude reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to your indemnification. You will not, in any event, settle any such claim or matter without the prior written consent of Latitude.
10. Latitude is not responsible for third-party links.
The Services may contain links to third-party websites and other resources that are not owned or controlled by Latitude. These links do not imply any endorsement by Latitude or the assumption of any responsibility for any such third-party sites, information, materials, products, or services. If you access a third-party website or resource from the Services, you do so at your own risk, and you understand that these Terms and Latitude’s Privacy Policy do not apply to your use of such links. Any contract entered with, and any damages caused by, a third party will be between you and that third party.
You expressly relieve Latitude from any and all liability arising from your use of any third-party website, service, or content. You acknowledge and agree that Latitude is not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. You should carefully review the privacy policies and terms and conditions of the third party websites you visit.
1. Latitude reserves all its IP rights and protections.
Latitude is a registered trademark (®) of the Company. This Website and all information created or commissioned by the Company is copyrighted by the Company, and may also be trademarked or subject to other legal protections and limitations on use. The Company reserves all of its intellectual property rights and protections. The Company strives to respect the intellectual property (IP) rights of others; if you believe that the Company has violated the IP rights of others, please contact the Company so that the Company may consider your concern and address it as appropriate.
2. Content license.
The Company grants a revocable license to republish content appearing on this Website so long as the licensee agrees, represents and warrants that: (i) the content will be used for a lawful purpose and in a lawful manner, (ii) the content will be republished accurately, without any alteration and in a manner that is complete and does not distort, misrepresent or alter its meaning or intent, as determined in the sole discretion of the Company; (iii) includes attribution “© 2026 Latitude. Used with Permission per Latitude’s Terms of Service”; (iv) that when republishing the content online, the licensee will include links to the home page and directly to this Terms of Service page; (v) that the licensee will indemnify, pay the reasonable cost and fees of defense and to hold harmless the Company (including without limitation its members, officers, employees, agents, contractors, endorsers and clients) from any claims, losses, risks or any consequences to anyone or any entity caused by or related to the use or republishing of the content; and (vi) that the licensee will immediately cease the republishing and use of the content upon the request of the Company. The foregoing license does not include: (i) any photos on the Website; or (ii) any content that is licensed or otherwise protected by the intellectual property rights of a third-party.
Violation of any provision of this license may result in immediate termination of the license, in Latitude’s sole discretion.
Lucian T. Pera, Partner, Adams and Reese LLP
Crescent Center
6075 Poplar Avenue, Suite 700
Memphis, TN 38119
901-524-5278
1. Term and termination; survival.
a) Term.
These Terms shall continue in full force and effect until such time as they are terminated by you or by us.
b) Termination by Latitude.
Latitude may terminate these Terms or terminate or suspend your right to use the Website or Services at any time for any or no reason by providing you with notice of such termination to the means of communication you have provided us. Termination will be effective immediately upon such notice. Latitude will refund in full any payments for Services that have not been delivered.
c) Termination by You.
You may terminate these Terms by completely and permanently ceasing to use the Website and Services, provided that you do not owe fees for any Services.
d) Survival.
All provisions that should by their nature survive the expiration or termination of these Terms, including without limitation, Sections A.4, B.1 – B.4 (where B.4 is the Arbitration Agreement), B.8-10, C.2, and E, shall so survive.
2. General.
a) Governing Law; Jurisdiction.
Except for the Arbitration Agreement, which is governed by the Federal Arbitration Act, and for employees of Latitude Legal who primarily reside or work in California, these Terms are governed by the laws of the State of Tennessee without regard to choice of law rules or principles. For all disputes not subject to arbitration, you agree to submit to the personal and exclusive jurisdiction and venue of the courts located within the County of Nashville, Tennessee, unless you are an employee of Latitude Legal who primarily works or resides in the State of California.
For an employee of Latitude Legal who primarily works or resides in the State of California, these Terms are governed by the laws of the State of California and you agree to submit to the personal and exclusive jurisdiction and venue of the courts located within the County of San Francisco, California.
b) Assignment.
You may not assign any of your rights or obligations under these Terms without the prior written consent of Latitude. Subject to the preceding sentence, these Terms inure to the benefit of and are binding on the parties’ permitted assignees, transferees and successors. Any attempted assignment in violation of this clause is void.
c) Force majeure.
Latitude will not be responsible for any failure or delay in its performance under these Terms due to causes beyond its reasonable control, including, but not limited to, labor disputes, strikes, lockouts, internet or telecommunications failures, shortages of or inability to obtain labor, energy, or supplies, war, terrorism, riot, acts of God or governmental action, acts by hackers or other malicious third parties and problems with the Internet generally, and such performance shall be excused to the extent that it is prevented or delayed by reason of any of the foregoing.
3. Contacting Latitude regarding these terms.
For further information or to otherwise communicate regarding any of these Terms, please contact Latitude at:
Email: [email protected] (with the subject line “Latitude Terms of Service”)
U.S. Mail:
Latitude
Attn: Website Terms of Service
P.O. Box 682603
Franklin, TN 37068
Telephone: 615-550-3500
Facsimile: 615-261-1414
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