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RESOURCES  /  CASE STUDIES

Global Biopharmaceutical Company Implements CLM with Flexible Legal Operations Support

By

/

February 23, 2026
A group of professionals gathers around a bright conference table in a modern office as a presenter leads with a tablet. Laptops and documents reflect active collaboration and planning.

A publicly traded global biopharmaceutical company initiated the implementation of a new contract lifecycle management (CLM) system as part of a broader initiative to modernize and scale its legal operations function. After selecting a platform, the company identified a need for an experienced legal operations professional with prior implementation experience to help guide configuration and adoption.

Because the initiative was project-based and expected to evolve through launch and early adoption, the company sought a flexible solution that would provide needed expertise without adding permanent headcount.

SOLUTION

The company engaged a legal operations professional from Latitude with hands-on experience managing and implementing CLM platforms, including the selected system. The role was structured as a part-time engagement, with flexibility to increase hours as project demands grew.

Ahead of launch, she supported system review, configuration, workflow development, and launch readiness, working closely with internal stakeholders to align the platform with business needs. Following a successful rollout, her scope and hours expanded to include post-implementation optimization, internal enablement, and operational support for the company’s intellectual property team.

The flexible structure allowed the engagement to evolve alongside the company’s needs, strengthening internal processes and enabling efficient scaling during an important business initiative.

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